Privacy Policy

Privacy Policy

Introduction

Welcome to https://denver-colorado-child-support-legal-services.denverlegal.net (hereafter referred to as “Denver Colorado Child Support Legal Services,” “we,” or “the Company”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://denver-colorado-child-support-legal-services.denverlegal.net
  2. Any mobile or desktop applications developed by us
  3. Online services and products we offer
  4. Interactions through various communication channels, such as emails, calls, texts (SMS), and newsletters

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

  1. Account Management: We process data when you create and maintain an account with us, including personal information required for identity verification.
  2. Payment Transactions: When you make purchases or payments through our services, we collect financial data necessary to complete the transaction securely.
  3. Communication: We communicate with users through various channels, storing records of emails, calls, and text messages for customer service and marketing purposes (with your consent).
  4. Analytics and Personalization: We utilize user data to enhance our services, improve user experience, and provide personalized content.

Personal Data Collection

We collect several types of personal information:

  1. Account Information: This includes your name, contact details, login credentials, and profile settings.
  2. Payment Information: Cardholder name, card number, expiration date, CVV/CVC code, and billing address are required for secure transactions.
  3. Financial Data: We may collect bank account details, tax information, and financial records to facilitate services related to child support matters.
  4. Purchase History: Details of products or services purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for analytics and service optimization.
  6. Location Data: If you choose to provide it, we may collect your location data to personalize content or offer location-based services.
  7. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services; these may include personal details.
  8. Social Media Information: When you interact with our social media accounts, we may collect information from those platforms (with your consent) to enhance your user experience.
  9. Product Information: Details about the products or services you interact with, including preferences and usage patterns.

Cookies and Tracking Technologies

We employ cookies and similar technologies for several purposes:

  1. Strictly Necessary: These ensure our website functions as intended, such as maintaining session data and user preferences.
  2. Preference Cookies: Remembering your choices to personalize your experience on our site.
  3. Analytics: Tracking website usage and performance to provide insights for service improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We follow strict data retention policies:

  1. Retain personal data for as long as necessary to fulfill the purposes collected, including providing services, ensuring quality improvement, and legal compliance.
  2. Delete or anonymize data when it is no longer required for these purposes to ensure user privacy and confidentiality.

Security Measures

We prioritize the protection of your data:

  1. Implement robust organizational safeguards and security controls to safeguard personal information.
  2. Utilize encryption for secure data transmission and storage, particularly for sensitive financial and personal details.
  3. Regularly review and update our security measures to adapt to emerging threats.
  4. Conduct staff training programs to ensure data privacy and security are maintained across all teams.

Children’s Privacy

We are committed to protecting the privacy of children:

  1. Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from minors.
  2. If you believe a child has provided us with personal information, please contact our privacy team, and we will take appropriate steps to ensure their data is removed.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit the use of your data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
  6. Object: Object to the processing of your data based on legitimate interests or specific circumstances.
  7. Non-Discrimination: Assert your right not to be discriminated against for exercising data privacy rights.
  8. Appeals and Complaints: File formal appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time:

  1. Post any changes on our website, ensuring users are informed of updates.
  2. The updated policy will be effective immediately upon posting.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via:

  • Email: contact@denver-colorado-child-support-legal-services.denverlegal.net
  • Postal Mail: [Address] (Please note that mail correspondence may take longer to process.)